Submit a missing paper or missed delivery complaint online through your Account Profile. Once you are logged in, click here to access "My home delivery" and then click "Report missing of damaged paper".
You can also call 202-334-6100 to use our automated telephone service or to speak with a customer service representative.
Please note in order to get your paper re-delivered, you must call before 10:00 AM Monday to Friday, 10:30 AM on Saturday and holidays, and 11:00 AM on Sunday.