We use a third-party to create these captions. As these are human-transcribed, it may take several hours, depending on the length of the content, for the captions to be created and uploaded to the video.
If you are unable to find captions for a specific video within 24 hours of its release, then please email us the name of the video — or the article in which it appears — at email@example.com.
For videos embedded into articles, such as our vertical videos, you may need to click on the video and open it in order to see the captions option.
Please see screenshots below for more guidance.