How do I turn on video captions? – The Washington Post

Many videos on the Washington Post website have closed captions available. Click the “CC” icon in the video settings to turn captions on or off.

We use a third-party to create these captions. As these are human-transcribed, it may take several hours, depending on the length of the content, for the captions to be created and uploaded to the video.

If you are unable to find captions for a specific video within 24 hours of its release, then please email us the name of the video — or the article in which it appears — at accessibility@washpost.com.

For videos embedded into articles, such as our vertical videos, you may need to click on the video and open it in order to see the captions option.

Please see screenshots below for more guidance.

Screenshot of an article on the Washington Post website shows an embedded video. Closed captions are visible on the video. There is a closed captions button labeled ‘CC’ in the bottom right corner of the video, to the left of the ‘share’ and ‘full screen’ icon buttons

Screenshot of an article on the Washington Post website shows two vertical video embeds side by side. There are no captions visible on the videos because the user has to click into the video to see the captions. Screenshot shows a vertical video embed on the Washington Post website. Since the video was clicked open by the user, the captions are now visible.

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